Avaya 4621 phone user guide

Avaya 4621SW IP User Manual

Six display lines are devoted to the current application. This indicator can also be optioned to flash for incoming calls. When someone is calling you. Four grayscale colors are used to indicate activity. Lights steadily when the Speaker is active. One line shows softkey labels for the current application and one line shows Help and other procedural messages.

The top area also displays a Missed Call icon and the number of missed calls. Shifts from one page to another in the same application. When the phone is idle. Save entered data such as a Speed Dial label. These buttons have no effect when the Paging Indicator is not displayed. Set using the Options button described in Chapter 6: Turns off the active Speaker. Lights steadily when the handset. Red button used to place a call on hold. This button also controls the volume of the key click sounds.

When you increase or decrease the volume. Key clicks sound when you press fixed buttons on the phone such as the dialpad or softkeys. Sets up conference calls with more than one other person. Transfers a call to another phone. Phone buttons have an icon on the top of the button. When you enter text on a screen for example. Use them to move forward Right Arrow or backward Left Arrow from one display screen to another. These paging buttons work in conjunction with the paging indicators you may see on an application screen. To activate the function or feature represented by a phone button.

These buttons provide mostly call-handling features like Transfer. Two new phone feature buttons are: While reviewing this section. For usage instructions. For example. They also serve as application-specific buttons in the Call Log or other applications. Paging indicators show that a screen has more than one page. These buttons provide call appearances Lines and other call-related features as administered by your System Administrator in the Phone application. Phone Feature buttons are used in the Phone application and appear on the face of the telephone around the dialpad. Precedes the number of missed calls in the Call Log.

White Active. Table 2: Used for Call Center operations. But in the Call Log application. Dark Gray Missed Call s. Light Gray Issue 4 November This is a temporary condition. Several features. Light Gray On Hold. Light Gray None Idle. Light Gray Flutter.

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Indicates an incoming call is arriving on this line. Light Gray Wink. Indicates a call is on hold on this line. Indicates the line is in use. In addition to the call-related icons and features explained in Table 1. Indicates a call appearance line is available. Indicates this line's call was put on hold pending a conference or a transfer. White Ringing. Dark Gray Soft Hold. Light Gray Flash. All applications appear in the display area. Phone Application The Phone application is the primary application.

Calling using a Speed Dial button is covered in Chapter 2: In an application. Chapter 2: Use this application to: A brief description of each application follows. Use this application to make and receive calls. Chapter 3: Using the Speed Dial Application describes how to set up. Call Log. They allow you to access the other applications. The labels above the softkeys reflect their function relative only to that specific screen. Speed Dial. Chapter 4: Using the Call Log Application covers viewing.

This application is optional and is specifically administered by your System Administrator. In addition. Chapter 6: You can also view telephone status screens for troubleshooting or information purposes. Making a call from the Call Log is covered in Chapter 2: Making a call from the Web Access application is covered in Chapter 2: Using Options menus.

Chapter 5: Using the Web Access Application covers navigating Web access screens and pages. Depending on the Home page links available. Web Access Application Optional The Web Access application allows you to access Web pages reachable through links from a Home page and connected pages. If the telephone supports the automatic retrieval procedure described in the previous paragraph. Depending on how the pushed material is administered. Your System Administrator has more information about how this feature operates.

This message may temporarily overwrite whatever is otherwise displayed on the top line. If you are on a call. Assuming both the original phone and the second phone are properly administered. In general. Once a message completes. If you are not on a call. Typically though. Once you start hearing the pushed message. Making Calls You have several ways of making calls. In the case of half-width call appearances. Call Appearances In the Phone application.

When a call appearance is full-width. See Chapter 6: You can: When a call appearance is half-width. This section describes all of these calling methods. Depending on how your phone is administered. See Application Options in Chapter 6: You can set an option for whether the Phone screen displays when you make an outgoing call. If applicable. So with one touch. As of Release 1. If the Phone screen is active. If the Phone screen is not active. Pick up the handset.

Hang up the handset. If all lines are in use. Automatic Dialing Automatic dialing includes: Displaying the Call Timer is optional and is set by means of the Options button. The number entered displays on the active call appearance line and the IP Telephone initiates the call. Your telephone administrator has information on setting up this Enhanced Dialing capability. Use the dialpad to enter the number you want to call. Dialing a party using a Speed Dial button Automatic dialing of pre-stored numbers is the most common method of automatic dialing.

If the selected number cannot be dialed for example. Redialing using a list of the last six numbers called: A Call Log entry is created for this call. Your Telephone Administrator can turn off the Redial feature. The last number dialed is automatically redialed. For information on setting up Speed Dial buttons. Using the Speed Dial Application. Proceed with the call. If the call can be dialed. Press the Redial Feature button. Making Calls Redialing a party Depending on how you have set up your Redial option. Redialing the last number called: If the Redial feature is turned off.

If the Redial feature is restricted to only the last number dialed. Press the SpDial softkey at the bottom of the display screen. If you press a number for redialing while in this state. You can set up Speed Dial buttons and select the party you want to call by pressing that button. Both procedures follow. The first twelve Speed Dial buttons display. Then press that button. If the party you want to call is in a different Call Log. You can also press the Page Left button to display the preceding page of entries. Each log can have up to 30 calls.

The number dials automatically and the screen displays the appropriate call appearance line as active. If so. If the party you want to call appears on the display. If the party you want to call is not shown. To call a party listed in the Call Log. The first six missed calls display. The number of the selected person dials automatically. If the label for the number you want to call appears in the display area. The selected Call Log displays. If the party you want to call appears, proceed to Step 4. If the party you want to call is not displayed, press the Page Right button to display the next page of entries.

The associated Call Detail screen displays. Select Call. If your administrator has set up the Enhanced Dialing feature, selecting Call causes the to automatically add any appropriate digits such as those required to get an outside line to phone numbers in the Missed and InAns Call Logs. If you press Call, but the call does not go through, check with your Telephone Administrator to ensure that the Enhanced Dialing feature is set up properly for your environment. Proceed with the call as usual. To call a party using a Web link, just select that link.

If your administrator has set up the Enhanced Dialing feature, selecting a link to call a party causes the to automatically add any appropriate digits such as those required to get an outside line to phone numbers. If you select a call link, but the call does not go through, check with your Telephone Administrator to ensure that the Enhanced Dialing feature is set up properly for your environment. Receiving Calls When someone calls you and the Phone screen is active, the Bell icon appears as the phone rings and if so administered the Voice Message light flashes.

When the Phone screen is active, call information displays on the incoming call appearance line.

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If the Phone screen is not active, call information appears on the top display line. To receive the call, pick up the handset, activate the headset, or press the Speaker button and talk. You can set an option for whether the Phone screen displays when you receive an incoming call, or whether the current screen remains displayed. You can also set an option to flash the Message Waiting Lamp when the phone rings. Call Handling Features The features described in this section are available while calls are in progress.

Features can also be accessed through an optional Feature Key Expansion Unit, described in Chapter 1: Conference The Conference feature allows you to conference up to the maximum number of parties set by your System Administrator. The current call is placed on hold, the Soft Hold icon displays, and you hear a dial tone. Dial the number of the next party and wait for an answer.

Press the Conference. Mute During an active call, the Mute feature prevents the party with whom you are speaking from hearing you.

You generally use this feature in conjunction with the Speaker, but you can hold an off-line conversation at any time during a call. The other party cannot hear you. The indicator next to the Mute button lights when Mute is active. To reinstate two-way conversation, press the Mute. Speaker A two-way, built-in Speaker allows you to place and answer calls without lifting the handset. It is also possible to disable the Speaker feature or limit it to one-way operation. If your Speaker does not operate as indicated, contact your System Administrator to ensure that your telephone's Speaker is properly administered.

Placing or answering a call without lifting the handset, or using the Speaker with any feature 1. Press the Speaker. The indicator next to the Speaker button lights and the Speaker handles voice control. The first available call appearance line activates. Place or answer the call, or access the selected feature.

Adjust the Speaker volume if needed by pressing the Volume Control button until you reach the desired volume level. Changing from the Speaker to the handset or headset Pick up the handset or activate the headset. The indicator next to the Speaker button goes off and audio control reverts to the handset or headset as applicable. Changing from the handset or headset to the Speaker Press the Speaker deactivated. The call is sent to the extension or number you dialed.

With the call active or with only one held call and no active calls. The Hold the next available line activates. The call is placed on hold. A two-second display message indicates the transfer is complete. If you do not want to announce the call. Sending a call to another telephone 1. Press the Transfer button again. Dial the number to which you want to transfer the call.

Ending a call while the Speaker is active Press the Speaker button. The Speaker and the corresponding indicator light turn off. Hang up your handset. If the line is busy or if no one answers. The Speaker and the corresponding indicator light turn off and the call terminates. Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number.

Remain on the line and announce the call. If you wish to wait for an answer and announce the call. Call Handling Features Turning the Speaker off during a call Lift the handset or activate the headset at any time. If the Extension: If you see a Login softkey in the lower right. If you see a Change softkey in the lower left. When multiple users share a phone. Logging In Logging in depends on how your telephone is administered.

To log your phone off. If the telephone does not display the extension. If you have voice mail-related questions. In this case. Before you can log off. If the Password: If you do not know the password. The telephone never displays your password for security purposes. Additional Login Prompts and Messages Depending on the situation that caused your telephone to become logged off. Use the dialpad to enter your password and press. When a prompt or message contains a question.

Messages that do not require you to respond time out after a brief period and re-prompt for an extension or password. Logging Off the Phone Password entry: You can enter text while on a call. All letters after the first display by default in lower case. Entering Data on Speed Dial Screens Review this section if you are unfamiliar with entering data using a telephone dialpad or using softkeys for editing functions. When entering a telephone number in the Number field. When entering a name. A subsequent press of the same key replaces the character shown with the next alphabetic character assigned to that key still in upper case.

Pressing a different key moves the cursor one position to the right. Entering Characters Using the Dialpad Use the dialpad keys 0 through 9. To select a field. You also exit text entry mode if you cause another screen to display for example. This character is shown in upper case and the cursor does not move.

Up to Speed Dial buttons are allowed. Insert a hyphen at the cursor position. The commands and their actions are: Insert an apostrophe at the cursor position. Change the character to the right of the cursor from lower to upper case or vice versa. In a Number field.

Insert a blank space at the cursor position. Remove all characters from the field in which the cursor currently resides. Some of the editing commands. Note that when entering a name. Delete the character to the immediate left of the cursor. Insert a comma at the cursor position. Pressing one of these buttons causes the respective action to be taken at the current cursor position. Your actual key press sequence should be: Tom Brown. Include any trunk number s needed to obtain an outside line. Press the Backspace button to remove that character.

When the Name and Number are correct. Verify the Name and Number entered in Steps 3 and 5 are correct. The Speed Dial Main screen redisplays. If this is the case. Press the Cancel softkey to exit without saving. Use up to 10 or 12 with Release 1. Use the dialpad to enter the telephone number of the person for whom you are adding the Speed Dial button. Press the Add softkey. Access the Speed Dial application by pressing the SpDial softkey. Use the dialpad to enter the name of the person being added to a Speed Dial button. If you try to enter too many characters.

Avaya 4621SW Telephone User Manual

The Speed Dial Main screen displays. You can then enter new data in the cleared field. To change an entry. The Speed Dial Entry screen displays. For assistance with entering information on this screen. Your Telephone Administrator can turn off the ability to make changes to the Speed Dial buttons. After completing the Name field. To exit the Speed Dial application. To add another Speed Dial button. To change the telephone number.

You can position an entry at the beginning of the list. Press the Edit softkey. The Number field allows up to 24 characters. Deleting a Speed Dial Button Label. Pressing Delete while in the Name or Number field allows you to delete the entire Speed Dial label as covered in the next section.

Press the Backspace button to remove the character s and re-enter the character s. Using the Speed Dial Application 6. Press Delete. Press the Delete softkey. If you want to Then Cancel the deletion without removing this Speed Dial button. To change the name.

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Press Cancel. Complete removing this Speed Dial button. No deletion occurs. The Name field allows up to 10 characters 12 with Release 1. Visually verify that you want to delete the Name and Number displayed. The label is removed. To update another Speed Dial button. As you access each main screen. About the Call Log Call logs are helpful for: The main screens provide the Name and Number of the calling or called party. Incoming Answered Calls. If the Call Log feature has been turned off. At all times regardless of the current screen. If the ability to transfer an entry to a Speed Dial button has been turned off.

Your Telephone Administrator can turn off the ability to display the Call Logs. Calls are listed in order from top to bottom. The also allows you to set up a Speed Dial button for any call listed in a log. Page Right and Page Left buttons help you scroll through the log six entries at a time. The details screen displays all this information in a wider format. The Main screens also provide a time for the current date or date for calls prior to the current date.

Each Call Log can contain a maximum of 30 entries. Each log has a main screen. When a log contains more than six entries. For information on calling a party listed in any Call Log. Outgoing Calls. It also provides procedures for adding a Call Log entry to a Speed Dial button and deleting one or all Call Log entries. The Outgoing Calls Main screen displays. Access the Call Log application by pressing the Log softkey. Press the InAns softkey. Review outgoing calls you made.

Review calls you received and answered. The Call Log displays incoming phone numbers as they are received from the call server. Press the Page Right button. Press the Page Left button. The Missed Calls Main screen displays. Delete one or all entries from the log displayed.

All Call Log screens have the same fields. The appropriate Detail screen displays. The Answered Calls Main screen displays. Review the last six calls. Return to the Call Log Main screen from a Detail screen. See detailed information about a call. Press the Missed softkey. Exit the Call Log application. Press the Return softkey. Select another application tab at the bottom of the screen.

The Call Log displays outgoing phone numbers as you dial them or as they are stored saved in the Speed Dial application. Choose one of the following options: If you want to Then Review the next six calls. Review missed calls. See the section in this chapter titled Deleting Call Log Entries.

Press the Outgo softkey. The Detail screen for that entry displays. Press the Backspace button to remove that character and re-enter the correct character. Press the AddToSD softkey. Press the Cancel or Delete softkey to exit without saving. Use the Left Arrow softkey. The Speed Dial Main screen re-displays. If the AddToSD softkey is not displayed. The Speed Dial Editing screen displays. In the latter case. If the entry to be deleted is not shown. If you want to Then Cancel the deletion without removing this Call Log entry. With the entry to be deleted displayed.

To exit the Call Log application. If the entry to be deleted is shown. The entry is removed and the remaining entries on this Call Log remain sorted in chronological order. Complete removing this Call Log entry. Complete the deletion of all entries for this Call Log. The entries are removed. To clear the Incoming Answered Calls Log. Disabling the Call Log If desired. To clear the Missed Calls Log. Visually verify that you want to delete all entries for the Call Log.

To clear the Outgoing Calls Log. Press the Delete All softkey. For this reason. Your System Administrator can optionally design a Home page on which your Web options reside or use an Avaya-provided Home page for this purpose. For security purposes. Other features that result from customizing may not be described here. Because customizing can affect the flow of Web-related activity. These functions include: Note that the Web Access application offers a basic browser capability. Because your System Administrator can customize the Web Access application for specific business use.

This chapter describes the basic functions available with the Web Access application. The application does not support all Internet data types. You can actually use your telephone to access your Corporate intranet and the World Wide Web. Exit the Web application without authentication.

Web page navigation. Press the Submit softkey. If the Web Authentication input screen displays after selecting the Web softkey. Press the Cancel or Back softkey. Calls made or received while working with the Web application have no impact on Web access. If you do not know your User ID or Password.

When your ID and password are authenticated.

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The previous application or options screen displays. For information on entering text using the dialpad. Move the Web page up one page to see the previous six lines. Traverse multiple pages. Access the Web Access screen by selecting the Web softkey at the bottom of the display area. Press the Page Right or Page Left button to navigate to the next or previous page. Move up the Web page one text line. You can view and scroll through images. Refresh the current display re-display the current Web page.

Navigate the Home page and other Web pages as follows: If you want to Then Redisplay the Home page. Move the Web page down one page to see the next six lines. The Home page displays. If a line is not selected highlighted. Move down the Web page one text line. Use a link to go to another page. Four new softkeys display: Submit or Save. To enter data. If you want to Then Enter text.

Save the text you have entered. A set of square brackets. Press the appropriate application-specific softkey. Any characters entered are removed. Use the dialpad to enter text. Use the softkey functions to facilitate your entry. Pressing Done deactivates the text entry mode. Application-specific softkeys are determined by the application developer. Erase any data entered and restore the text entry line to its original format.

This softkey is called the Mode softkey because it changes the mode of text being entered. The cursor does not move. When the Mode softkey displays Symbol. Then use the dialpad to select the characters you want to appear in that case. When the Mode softkey displays Num. Press the Mode softkey until Num displays. This character is shown in the case displayed on the alpha softkey. Press the Mode softkey until Symbol displays. Place a symbol in the text entry field.

Use the More softkey or the Page Right or Page Left buttons on the phone to access additional pages of symbols. Pressing a different key moves the cursor one position to the right and displays the first alphabetic character associated with that key. When selected. To insert a symbol. Mode alpha displays all characters entered in lower case.

When entering a name or other alphabetic text. A subsequent press of the same key replaces the character shown with the next alphabetic character assigned to that key. Enter a numeric character s. If the desired symbol is not currently displayed. Your Telephone Administrator can turn off the ability to create Speed Dial buttons from the Web application.

In such cases. If a specific option has been disabled. Feature button labels. This information can be useful in troubleshooting problems or when discussing phone operation with your System Administrator. Your Telephone Administrator can turn off your ability to set any of the options covered in this chapter.

If all options have been disabled. Options and Feature button label data. Use the standard paging indicators to move between the two Options Main screens. The four options categories displayed on the second Options Main screen are: Select display language — allows you to change the display from the current language to up to any of seven alternate languages. To select an option. Contrast Control — provides access to the Contrast Option screen.

Note that this option displays only when you are on a call. Network Audio Quality — provides access to the Audio Status screen. The respective Options screen displays. To access the Options application. Feature Button Labeling — allows you to customize a label on a Feature button. Log Off — allows you to log the phone off for privacy and security purposes. The six options categories displayed on the first Options Main screen are as follows: Application Options — provides access to allow you to set the Redial option.

Personal Ringing — provides access to the Personal Ringing Selection screen. PC Ethernet Interface — allows you to specify communications settings between the telephone and your PC if attached. To change this option. To change the current setting. Application Options Application options allow you to change call-related default options. The procedures in the rest of this chapter describe each Options category in detail.

To restore the previous setting without changing the setting. Application Options 4. To return to the Phone application. After changing an option. You select this option from the Options Main screen. This is the default setting. The first screen provides the functionality to change call-related settings. Two Application Options screens are available. After saving or cancelling. Use the standard paging indicators to move between the two Application Options screens. To exit the Options application.

To restore the previous setting without making a change. The top display line. You lose any unsaved work in progress for example. When the Phone Screen on Answer? The only exception is the Web Access application. When the Phone Screen on Calling? Option When the Phone Screen on Answer? Setting the Phone Screen on Calling? Option When the Phone Screen on Calling? The default rate is Slow. The Message Display Rate can be either Fast display interval is 2 seconds or Slow display interval is 3 seconds.

The Call Timer displays in the top display area and provides the elapsed time you are connected on a call in h: If this occurs. Setting the Message Display Rate Although rare. When the Display Call Timers? The Hold Timer displays in the applicable call appearance area. Call time data is still maintained by the phone for Call Log purposes.

Upon saving or cancelling. When set to Yes. Call-related messages appear on the top display line. Setting Visual Alerting When this option is set to No the default. When this option is set to Half. Messages show in the call appearance display area. For privacy purposes.

The Current Pattern number changes to the selected pattern. Going off-hook. Repeat Step 1 until your preferred pattern appears as the Current Pattern. You can hear the patterns and select the one you prefer using the Personal Ringing option. The first Options Main screen displays.

To hear a ring pattern. Save the setting by pressing the Save softkey or to restore the previous setting without making a change. If you changed the status from Enabled to Disabled. Adjust the ringer volume using the Volume Control buttons. IP Address information includes: Remain on the line and announce the call. Using the dial pad, enter your Extension number, then press Pound. The display prompts for entry of your password. Using the dial pad, enter your Password, then press the key.

The is now ready for use. Chapter 3: Up to Speed Dial buttons are allowed, each containing a name and corresponding telephone number. Entering Data on Speed Dial ScreensReview this section if you are unfamiliar with entering data using a telephone dialpad or usingsoftkeys for editing functions.

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Deleting a Speed Dial Button Label. Press the Return softkey. The View Status Main Screen displays. This message may temporarily overwrite whatever is otherwise displayed on the top line. Indicates a call is on hold on this line.

Using the Speed Dial ApplicationNote: You also exit text entry mode if you cause another screen to display for example,by pressing Save or Cancel, or pressing thebutton. Tom Brown. Access the Speed Dial application by pressing the SpDial softkey. The Speed Dial Main screen displays. Your Telephone Administrator can turn off the ability to make changes to theSpeed Dial buttons. If this is the case, you will not be shown softkeys labeledAdd, Edit, or Delete, and you cannot perform any of those actions. Press the Add softkey.

To add another Speed Dial button, repeat this procedure from Step 2. You can position an entry at the beginning of the list, out of alphabetical order, byplacing a space, asterisk, etc. Using the Speed Dial Application6. Press the Backspace button to remove the character s andre-enter the character s. The Name field allows up to 10 characters 12 with Release 1. Deleting a Speed Dial Button Label5. Visually verify that you want to delete the Name and Number displayed, then choose one ofthe following options: No deletion occurs. The Speed Dial Mainscreen displays. Complete removing this Speed Dial buttonPress Delete.

The label is removed. Chapter 4: It also providesprocedures for adding a Call Log entry to a Speed Dial button and deleting one or all Call Logentries. When a log contains more than six entries,Page Right and Page Left buttons help you scroll through the log six entries at a time. Calls arelisted in order from top to bottom, the most recent call first. Access the Call Log application by pressing the Log softkey.

The Missed Calls Main screen displays. If the entry to be deleted is shown, proceed to Step 3. To clear the Missed Calls Log, proceed to Step 3. Press the Delete All softkey. Chapter 5: You can actually use your telephone to access your Corporate intranet and the World WideWeb. Your System Administrator can optionally design a Home page on which your Web optionsreside or use an Avaya-provided Home page for this purpose. Using the Web Access ApplicationWeb Access AuthenticationDepending on how your Web Access application is administered, you might have to provideidentification before gaining access to Web pages.

Access the Web Access screen by selecting the Web softkey at the bottom of the displayarea. The Home page displays.

Release 2.2 user guide

documentation to the extent made by the Customer or End User. Link disclaimer. Avaya Inc. is not responsible for the contents or reliability of. Communications Commission (FCC) Rules, the user is cautioned that changes or . This guide covers how to use your new IP Telephone. The is.

Four new softkeys display: Then use the dialpad toselect the characters you want to appear in that case. Mode alpha displays all characters entered in lower case,and is the default mode. Press the AddToSD softkey. The Speed Dial Editing screen displays, to allow you to change the name or number. Chapter 6: To access the Options application, press the Options button below the softkeys. Use the standard paging indicators to move between the two Options Main screens. Application Options4. After changing an option, use the appropriate softkey to continue.

OptionWhen the Phone Screen on Answer? Youlose any unsaved work in progress for example, labeling a Speed Dial button when the Phonescreen displays. The CallTimer displays in the top display area and provides the elapsed time you are connected on acall in h: The Hold Timer displays in the applicable callappearance area, showing the elapsed time a call is on hold.

Messages show in the call appearance display area. Whenthis option is set to Half, the call appearance area is limited to half of the display area. Call-related messages appear on the top display line. For privacy purposes, you can change the status toDisabled, to stop call logging and delete any calls currently logged.

To restore the previous setting without making a change, pressthe Cancel softkey. A user generally does not needto view this information. However, if problems occur, your System Administrator might ask youto report certain values from any status screen. Status screen data can be viewed, but cannot be changed. Changing the Display ContrastViewing Interface StatusYour phone interacts with several system hardware devices and system software. This screenprovides information about three of the main interfaces.

Viewing Miscellaneous StatusThree miscellaneous status screens provide additional information about your telephone and itsconnections, such as the model, serial number, and MAC address. Save the contrast level you set by pressing the Save softkey, or, to restore the previoussetting without changing the contrast, press the Cancel softkey.

The first Options Main screen displays. Viewing the Network Audio QualityIn the event you experience poor audio quality during a call, the problem is likely with yournetwork. Your LAN Administrator might ask you to display this screen to diagnose ortroubleshoot audio problems. Selecting Yes unregisters your phone from the call server, deleting your Call Log entriesand returning any options you might have changed to their default values.

Selecting No displays the first Options Main screen. The default settingis Disabled, meaning automatic backup will not occur unless you change thesetting to Enabled. If this setting is Disabled, you might have to firstprovide additional information, such as the FTP server on which your backed up data will reside,before you can change the setting. The FTP Status screen displays the following messages for the last backup and the lastretrieval, plus an individual status for each type of data: ActionLast Backup: Successful - Data was successfully backed up with noproblems noted.

First you start backupfile retrieval usually following a system failure or phone replacement. Retrieving and restoring backup data takes only a few seconds, however, while inprogress, no other phone activity is allowed. Choose one of the following options: The Feature Button Relabeling screen displays. Proceed to Step 4. View the defaultlabels for yourFeature buttonsSelect View default labels. The Default Feature Button View screen displays.

Review the default labels, then select Return to re-displaythe Feature Button Labeling Options screen. Repeat Step 3, selecting a different option. To restore the default label to the selectedFeature button, select Clear to remove the label you previously defined. Using theSpeed Dial Application for information about data entry. If you want toThenProceed to change thecurrent language to thenew languageSelect either Yes softkey. The active language changes to the new languageyou selected. The second Options Main screenre-displays.

All screens now display the new userinterface language. Retain the currently activelanguage without changingthe user interface displaylanguageSelect either No softkey. Chapter 7: Headsets and HandsetsIntroductionThis chapter provides information about headsets and specialized handsets that are compatiblewith your IP telephone. Headsets for Series IP TelephonesAvaya supports only those headsets and headset adapters that carry an Avaya brand or logo.

To see the available headsets, go to http: Headsets and HandsetsNote: If your IP telephone does not have a fixed headset button, your SystemAdministrator must administer your phone for headset operation when using theHIP Cord. Handsets for Series IP TelephonesSpecialized handsets are available for noisy environments, hearing-impaired users, and otherspecial purposes.

See the following table for specialized handsets, and replacement handsetsfor your phone. Chapter 8: This chapter provides helpfulinformation for: This chart provides the most common problems an end user mightencounter and suggested resolutions. This chart provides anoverview of the icons you might see. Check with your System Administrator to verify if thedescriptions are accurate for your system.

Indicates the line is available. Indicates the line is in use. On Hold. Telephone Management and TroubleshootingTesting Your PhoneThe Test feature allows you to verify that your telephone's lights and display are operatingproperly. Testing the Telephone's Lights and Display1.

With the telephone idle on-hook , press and release the Mute button, then press thefollowing numbers on the dialpad: The display indicates the self-test has started. From another phone, place a call to yourextension to test this suggested solution. Various potential network problems might becausing the problem. A feature does not work asindicated in this guide, or doesnot work as it had previouslyworkedSuggested ResolutionVerify the procedure and retry.

Check below to troubleshoot the specificapplication with which you are working. Ensure that any options have not been changed. Contact your System Administrator if theseactions do not produce the desired result. If all linesare in use, wait until a line is available to makeyour call. You must delete at least one entrybefore adding a new entry.